An open debate could be the best thing to clear the air on all things ATAS and let the industry move in the same direction.
There is a lot of unknowns with MH 370 but there are some patterns emerging on the effect it is having on the travel industry.
Positivity, opportunity, growth… the Kiwi’s seem to have it in spades. But why? Why would Aussie’s care? 3 interesting factors tell the tale.
On July 1 2014, “anyone” can sell an air ticket. “Have’s and have not’s” is qualification and experience. Tell them you are a “Cutey”. The option is ugly. Read on.
In dealing with people at the coal face, roomsXML are very hard to beat at the element of customer service.
roomsXML's Mark Luckey has been nominated for Category 32: Best Travel Writer in the 2014 AFTA NTIA's.
One of the overwhelming impressions I received from attending ATAS workshops is that agents weren’t as prepared as they should be. One set of workshops remain; are you ready?
You are never too old to get a mentor, unless of course you think you are too old to learn anything new in which case, your career doesn’t have long left and you should get back to your game of cand...
In a challenging climate, some agents are changing the rules and creating new revenue opportunities. Can you do it?
Maybe it’s time to go “old school”. I don’t mean Will Ferrell running naked down the street “old school” but going back to some “old school” values.
Happen to chance upon that opportunity in that conversation to generate business? Are you ready? You have 5 seconds to sell your worth.
It’s my new phone. Well, it’s a not really a phone. It’s a phablet. Some may ask what’s an ephing phablet? Why bother? Do you really use your phone as a phone
This week I salute the fine work that agents are doing in giving back to others.
Stand up and work they said. It’s good for you they said. You will love it they said….fact or BS i said...
2014 see’s the greatest challenges for agents surviving as the industry changes, deregulates and franchise bodies try to form behemoths and agents move around the workplace between the major brands.
Heat wave, holidays, riots and exchange rates –what else can have impact on your trading day that you can’t control.
The week starting January 13 is not the right day to get deep and meaningful. It is a good day to ponder the year ahead.
Agents are training themselves at about 7% of what they believe should be required to be an agent.
I’ve had 13 trips to India. Here’s my 10 survival guide points into getting the most out of your visit to the sub continent
Controversial? Sucking up to the main industry body? Nope. ATAS accreditation criteria are a great health check for any business.