agentsupport5

In travel, the little things matter

We place a lot of focus on star ratings and travel class, but how about if agents told their pax little things they can do to make a trip a 6 star memory. Let’s look at the emotional intelligence of ...
agentsupport5

Travel agent data at risk

While you sleep, your smartphone is getting smarter, acquiring new powers. Your battery life may dip a little. Your data privacy diminishes… It’s scarier than minority report.
roomsXML's Mark Luckey offering some support

The federal budget and effect on agents

The travel industry has been quick to applaud an increase for the budget for tourism Australia. It looks great. AFTA will be very excited as they have always been pro-Liberal, but for the rest of the...
agentsupport8

The Kiwi’s are Rocking it

Positivity, opportunity, growth… the Kiwi’s seem to have it in spades. But why? Why would Aussie’s care? 3 interesting factors tell the tale.