Garuda Indonesia launches premium check-in area at Jakarta Airport


Garuda’s New Premium Check-in Area at Soekarno-Hatta International Airport, Jakarta

  The new queuing system for Executive Class passengers

Personal Service Assistant (PSA) for Garuda Frequent Flyer (GFF) Platinum members

Garuda Indonesia, the flag carrier of Indonesia, has recently launched the first ever Premium Check-in Area at Soekarno-Hatta International Airport, Jakarta, aiming to deliver enhanced customer service to travellers, especially business travellers from Hong Kong and other parts of the world.

The Premium Check-in Area, which is located between Soekarno-Hatta’s Terminal 2E and 2F, is tailor-made for Garuda Indonesia Executive Class passengers and Garuda Frequent Flyer (GFF) Platinum members travelling frequently between Hong Kong and Jakarta to bring them an ultimate check-in experience.

With the new integrated check-in facilities in the Premium Check-in Area, Executive Class passengers and GFF Platinum members can now enjoy the services for their convenience including general check-in, extra baggage allowance, flight upgrades, flight re-routing, ticketing, flight reservation and airport tax payment.

The Personal Service Assistant (PSA) will also be provided to GFF Platinum members to help handle the entire check-in process.

“Over the past few years we have been trying our best to deliver the best services to Hong Kong business travellers. We are very excited about the launch of this new Premium Check-in Area as we believe it will bring them a more delightful, comfortable and convenient check-in experience,” says Riza Perdana Kusuma, General Manager Hong Kong & Macau of Garuda Indonesia.

In order to meet the growing demand of business travellers between the two cities, Garuda Indonesia now offers two flights daily between Hong Kong and Jakarta at a fare from HK$2,450 on Economy Class and from HK$8,190 on Business Class. Flights from Hong Kong to Jakarta are aboard brand new Airbus A330-200s and Boeing 737-800.

In recent years Garuda Indonesia has increasingly been recognized at international level after being named as Skytrax’s “The World’s Best Regional Airline” and voted “Best International Airline” for a third time in Roy Morgan’s Customer Satisfaction Awards this year.

Source = Garuda Indonesia
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