QANTAS: Johannesburg to Sydney

Qantas Boeing 747-400

Carrier: South African Airways (Codeshare on QANTAS)

Flight Number: SA7700/QF64 – Departing 10:15am

Duration: 11 hours and 55 minutes

Class: D – Business

Configuration: 2 – 3 – 2 Business class

Check in experience:
I checked in to find out my flight was booked for the following day.  The staff were quick to assist as I was slightly distressed, and changed my flight to depart that day.  Even though my bag was slightly overweight, it was checked in and once again tagged as fragile.

On time performance:
The flight was delayed by 15 minutes due to a backlog of flights on the runway however it was made up on route and we arrived on time.

Seat/Cabin conditions:
Seats on board the 747-400 were 14 First; 66 Business; 40 Premium Economy; 187 Economy.  The Business Class Skybed is nearly lie flat (9 degree incline) and I did not find the seats as comfortable as the South African Airways flight.  The blankets and pillows were standard to what I would expect in economy class, however the inflight entertainment system was fantastic with plenty of options.  The bathrooms were not cleaned enough during the flight.

Service:
On board staff were somewhat rude and unfriendly.  Service of drinks seemed to be a hassle and on a number of occasions I asked for water and it was not supplied.  As the flight was preparing to land, no staff were present to check seatbelts were on and the cabin was ready for landing. 

Entertainment:
A 26cm touch screen with noise cancelling headphones provided excellent on board entertainment. The on demand functions were convenient for stop and start viewing in your own time.
 

Source = e-Travel Blackboard: K.W
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